![]() ![]() You can add them to the bottom of the email, attach them, or send a link to your website. Share your terms and conditionsĪbove we recommend that you don’t go into detail about late payment charges, which we stand by – but you can provide details to your terms and conditions. You can list late payment fees and penalties if you wish, but personally, we’d recommend saving the nuclear option until you need it. If you’re brave or bold enough, you can set out what happens when people don’t pay on time. The best approach is to set your deadline (in favorable terms). Does the payment deadline start from when the invoice was issued or opened? Be clear about when and how you expect paymentĬompanies can be tricky to pin down when it comes to payments. So, be sure you’ve included everything, such as who you are, your company (if you have one), your address, bank account details, contact details, and the project you’re invoicing for. To achieve this, you must include all information in your email (as well as your invoice). You’ll want to do everything possible to make it as easy as possible for people to pay you. Make paying the invoice as easy as possible The tone of voice can be tricky to get right, so check out our examples to see how we’ve tackled the task. Your client will have some time to pay (in most cases, between 7 - 28 days), so there’s no need to be pushy or impolite at the start. Be polite and professionalįirst and foremost, be polite and professional. To ensure you’re paid on time, here are five pro tips to ensure you’re never left unpaid. If you’re a freelancer, this can leave you out of pocket – and that’s not acceptable. It’s critical because evidence and anecdote show that many businesses aren’t settling invoices in time. In fact, all the financial details are included in the invoice, so there’s no need to mention money, provide account details, or add specific information about how you want to be paid.Īn invoice email accompanies the invoice, providing context and clarity about your terms and conditions. It’s all about the money in an invoice email, but we don’t mention that too much. Let’s get paid! What to say in an invoice email message ![]() You’ll learn essential tips to write the best invoice emails and provide 6 invoice emails and a template for you to use. This finance-focused article outlines what you should say in an invoice email. It’s 50% carrot, 50% stick, and 100% effective! Instead, you should create an invoice email that includes everything you need to do to make payment as easy as possible but sets out your terms in strong language. Of course, you can just send an invoice attached to an email, but this approach won’t win you many friends or get you paid faster. The relevant law this is based on is the Late Payment of Commercial Debts (Interest) Act 1998.If you’ve done the work, you deserve to get paid! To get your cash, you’ll need to send an invoice. It’s still up to you to decide whether you want to start actually charging interest in each individual case. Including this is a good way to encourage customers pay on time. We will exercise our statutory right to claim interest (at 8% over the Bank of England base rate) and compensation for debt recovery costs under the Late Payment legislation if we are not paid according to our agreed credit terms. GOV.UK provides details on how to calculate interest and what compensation you can add to it.Īn example of how you can say this in your terms and conditions and on your invoices is: This compensation (called a ‘debt recovery cost’) varies depending on how much you’re owed. You’re also entitled to add compensation to the interest charge. You’re still entitled to do it though, even if you haven’t said you will.Ī payment is considered to be ‘late’ after 30 days, unless you agreed something else with the customer. It’s good practice to state in your terms and conditions and on all your invoices that you’ll do this. ![]() The law on late payment means you can charge interest to businesses (but not consumers) as soon as their payment is late. Make sure you keep a copy for yourself if you send an invoice on paper. ![]()
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